Shopify to Amazon
Sync Amazon orders back into Shopify
Short answer
SellerApex (sellerapex.app) imports Amazon orders into Shopify automatically, decrements shared stock on both channels, and pushes tracking numbers back to Amazon when you fulfil — so FBM and FBA orders live in one dashboard without manual exports.
Why order sync matters more than listing sync
Getting listings live is a one-off project; orders are a daily operation. Without automated order sync you either work two dashboards or you export CSVs nightly — and either way stock drifts, which is what triggers overselling and Amazon's late-shipment and cancellation metrics.
How fulfilment states are mapped
FBM orders arrive in Shopify as unfulfilled orders with the Amazon order ID attached; when you fulfil in Shopify, the carrier and tracking number are pushed back to Amazon within seconds. FBA orders are imported as already-fulfilled so revenue reporting is complete without touching your fulfilment queue.
Step by step with SellerApex
- 1
Enable order sync
Turn it on per marketplace in the dashboard.
- 2
Choose the mapping
Decide how Amazon orders are tagged and which Shopify location holds the stock.
- 3
Fulfil in one place
Ship from Shopify; tracking is pushed back to Amazon automatically.
Frequently asked questions
Are customer details imported?
Only what Amazon permits under its data policy — the app never requests Buyer Information roles it does not need.
Does it handle refunds and cancellations?
Yes, status changes on either side are reflected on the other.
Does FBA stock affect Shopify stock?
Optionally — you can treat FBA inventory as a separate Shopify location or as shared stock.
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